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Frequently asked Questions

IS THERE ANY PERSONALIZED PRINTING?

Our personalized printing option on wall covers, throw pillows, concrete candles, duvet covers, runner covers, posters, background curtains, canvas paintings, beach towels and fleece blankets and shawls is offered in different size options. You can order by choosing the size that suits your visual shape.

HOW CAN I HANG THE WALL COVERING?

Our wallcovering products come with sewn-in Velcro at the top two corners and can be easily hung on any wall without damaging them with the 3M tape with two integrated Velcro fasteners. Thanks to the Velcro system, you can remove, wash and hang the product whenever you want.

AT WHAT SETTINGS CAN I IRON THE PRODUCT?

Many of our textile products contain synthetic fabrics and can be ironed at low temperatures. Synthetic fabrics can easily melt at high temperatures. For cotton and cotton blend products, it is recommended to iron them at low temperatures in order to avoid damaging the print of the product.

HOW CAN I HANG A METAL WALL PRODUCT ON THE WALL?

We recommend that you hang our metal products on the wall with nails or screws to keep them stable. We recommend hanging it on headboards out of reach of children and pets.

WHICH PRODUCTS CAN BE RECYCLED?

TEXTILE PRODUCTS:

Wall coverings, throw pillow covers, runner covers, background curtains, sports towels, kitchen towels, polar blankets and shawls are polyester-based and printed using environmentally friendly dyes in OEKO-TEX® approved facilities. They are completely recyclable.

All of our polyester beach towels are produced with yarn consisting of recycled plastics and are printed using special dyes in OEKO-TEX® approved facilities. They are completely recyclable.

METAL PRODUCTS:

Our metal products consist entirely of recycled materials and are painted with electrostatic powder paint. They are completely recyclable.

ARE THE PRODUCTS SUITABLE FOR OUTDOOR USE?

TEXTILE PRODUCTS:

Our wall coverings, throw pillow covers, canvas paintings, runner covers, background curtains, sports towels, kitchen towels, polar blankets and shawls are printed on fabrics at 220 degrees using special dyes in OEKO-TEX® approved facilities. It can be used outdoors for many years, preserving its color as long as it is not exposed to direct sun or rain.

METAL PRODUCTS:

Our metal products are produced in an oven at 200 degrees using special electrostatic powder paints. It can be used outdoors for many years without any rust problems as long as it is not exposed to direct rain.

CONCRETE PRODUCTS:

All our concrete products can be used outdoors for many years as long as the outdoor area is not directly exposed to water.

ARE THE PRODUCTS SUITABLE FOR WASHING?

You can easily wash all our textile products in your machine at 40 ° without using bleach, softener and detergent. Dry in the dryer on low speed.

IS THERE ANY SPECIAL SIZING?

We currently do not have the customization option for our other products.

You can see the products and place an order by clicking on personalized items through the categories.

WHAT HAPPENS IF MY ORDER ARRIVES DAMAGED?

Unfortunately, this kind of thing happens occasionally, but don't worry, we can send you a replacement or give you a partial refund if you accept it.

WHEN ARE ORDERS SHIPPED?

Orders placed before 14.00 on weekdays are usually shipped within 2 business days, but we do our best to deliver the same day. The cargo company delivers it to you within an estimated 2 working days. Delivery of orders with payment at the door may vary depending on the density.

WHICH CARGO COMPANIES DO YOU WORK WITH?

We do all of our shipments with Yurtiçi Kargo.

WHY ARE THERE ADDITIONAL FEES FOR PAYMENT ON DELIVERY ORDERS?

For orders received with payment at the door, the courier company charges an additional service fee as it acts as an intermediary in the collection. Although this amount is not the same in every cargo company, it may vary according to the invoice amount in some cargo companies. In addition, if the payment is not received on the orders paid at the door, they are not received and are returned to the seller companies, and there is an additional cost with the round-trip shipping fee.

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